Withdrawal

At Monsieur Charles, we understand that sometimes things don't work out, and you may need to return an item. That's why we offer a simple and straightforward return policy to ensure that you have a positive shopping experience with us. Kindly note that the cost associated with the return shipping is the responsibility of the customer.

If for any reason you are not satisfied with your purchase, you may return it within 14 days of receiving your order for a full refund or exchange. Simply contact us at business@monsieur-charles.com or here to initiate the process. Then we will guide you through the steps to make your return as seamless as possible.

Please note that items must be returned in their original condition, with all tags attached and with the original packaging. We may refuse a refund or exchange if the items have been damaged or worn. We recommend that you carefully inspect your items upon receipt, and contact us immediately if there is any issue so that we can resolve it for you as quickly as possible. In doing so not of us make sure that all deadlines are met.

Thank you for your trust in Monsieur Charles.